Account Deletion

Delete your account inside Vey

The fastest way to delete your account is through the Vey app. Open the app and navigate to the account or profile settings. Select the account deletion option and follow the instructions shown on screen.

You may be asked to confirm your identity before the deletion is completed.

Request deletion without using the app

If you no longer have access to Vey, you can request deletion by contacting us from the email address connected to your account.

Your request should include:

The email address connected to your Vey account
A clear statement that you want your account deleted
Any relevant information that may help us identify your account

Do not include your password, verification codes or other sensitive authentication information.

Request account deletion

Requests can also be sent directly to support@veydarts.com .

Data that will be deleted

Once the request has been verified and processed, the Vey account and the data associated with it will be permanently deleted. Depending on the features used, this may include:

Your Vey user account
Your email address and account profile information
Your saved training sessions
Your training results and progress history
Your personal training settings and preferences
Other user-generated data connected to your account

After permanent deletion, this information cannot normally be restored.

Data that may be retained

Certain limited information may need to be retained where this is required by law, necessary for resolving disputes, preventing fraud, enforcing agreements or documenting financial transactions.

Any retained information will only be kept for the required purpose and for as long as necessary.

Anonymized information that can no longer be linked to an identifiable user may also be retained for statistical, reliability or product-improvement purposes.

Important information

Deleting the Vey app from your device does not automatically delete your account.
Account deletion is permanent and may remove your complete training history.
We may contact you to verify that you are the owner of the account.
Active subscriptions must be managed separately through the store account through which they were purchased.

Questions

For questions about account deletion or the processing of your personal data, contact us at support@veydarts.com .