Delete your account inside Vey
The fastest way to delete your account is through the Vey app. Open the app and navigate to the account or profile settings. Select the account deletion option and follow the instructions shown on screen.
You may be asked to confirm your identity before the deletion is completed.
Request deletion without using the app
If you no longer have access to Vey, you can request deletion by contacting us from the email address connected to your account.
Your request should include:
- The email address connected to your Vey account
- A clear statement that you want your account deleted
- Any relevant information that may help us identify your account
Do not include your password, verification codes or other sensitive authentication information.
Requests can also be sent directly to support@veydarts.com .
Before deleting an account with Vey Premium
Vey also shows this warning in the in-app deletion flow when an active Premium entitlement is detected. The app provides a link to the Google Play subscription-management page, but cancellation is not technically required before account deletion can continue.
When account deletion completes, Premium access in Vey ends immediately because Premium requires an authenticated Vey account. The underlying Google Play subscription may nevertheless remain active and continue renewing until it is cancelled through Google Play.
Premium purchases are linked to the Vey account used for the purchase. Do not assume that an active subscription can later be restored to a newly created Vey account after the original account has been deleted. If you need help preserving access, contact support@veydarts.com before deleting the account.
You can manage Google Play subscriptions at Google Play Subscriptions .
Data that will be deleted
Once the request has been verified and processed, the Vey account and the data associated with it will be permanently deleted. Depending on the features used, this may include:
- Your Vey user account
- Your email address and account profile information
- Your saved training sessions
- Your training results and progress history
- Your personal training settings and preferences
- Other user-generated data connected to your account
- The RevenueCat customer record associated with your Vey account, including the Vey-specific subscription entitlement and purchase history held for that customer
After permanent deletion, this information cannot normally be restored.
Data that may be retained
Certain limited information may need to be retained where this is required by law, necessary for resolving disputes, preventing fraud, enforcing agreements or documenting financial transactions.
Google Play operates the underlying subscription and payment relationship independently. Deleting the Vey account and its RevenueCat customer record does not delete Google's purchase, payment or subscription records and does not cancel the Google Play subscription. Google determines retention of those records under its own policies and legal obligations.
Any retained information will only be kept for the required purpose and for as long as necessary.
Anonymized information that can no longer be linked to an identifiable user may also be retained for statistical, reliability or product-improvement purposes.
Important information
- Deleting the Vey app from your device does not automatically delete your account or cancel a Google Play subscription.
- Deleting your Vey account does not cancel Vey Premium in Google Play. Cancel or manage the subscription separately before deleting the account.
- Account deletion is permanent and may remove your complete training history.
- We may contact you to verify that you are the owner of the account.
Questions
For questions about account deletion or the processing of your personal data, contact us at support@veydarts.com .
Further information about how Vey processes personal data is available in our Privacy Policy.